Frequently Asked Questions

If you are looking for any help with anything to do with vaping, you have come to the right place! Below you will find answers to some frequently asked questions, if you still have questions then please do not hesitate to call us on 07746 755082 and we will be happy to assist you.

What is vaping?

Vaping (using an e-cigarette) is an alternative to smoking that does not involve the tar or combustion inolved in smoking tobacco.

A vaping device contains three main components:

  1. The battery device: some devices have built in batteries that are either charged via USB or they might have a battery that can be removed and recharged with a specialist charger.
  2. The tank: In most cases either made of glass or plastic and holds the e-liquid, and a coil tht heats up the e-liquid whilst in use.
  3. The e-liquid

The battery heats up the coil inside the tank, which causes the e-liquid to convert into a vapour when inhaled.

How old do I need to be to purchase vapes and/or e-liquids?

In England, Wales, Scotland and Northern Ireland the legal age of sales of vaping and proxy purchases of vape products is 18.

Will vaping help me quit smoking?

Vapes are intended to be used as a tool to cut down the amount of tobacco you smoke or you can use it to completely come off of tobacco. Please be aware that as a tool to replace smoking, completely coming off of tobacco requires willpower. According to the NHS, “There is growing evidence that e-cigarettes can help people stop smoking. Using an e-cigarette can help you manage your nicotine cravings. To get the best out of it, make sure you’re using it as much as you need to and with the right strength of nicotine in your e-liquid. You won’t get the full benefit from vaping unless you stop smoking cigarettes completely. You can get advice from specialist vape shops or your local stop smoking service.”

Is passive vaping harmful to non-vapers?

No. Vaping and smoking are not the same therefore they do not carry the same risk. According to The Royal College of General Practitioners has stated that “There are no identified hazards to bystanders.” In addition, research from Public Health England and The University of Stirling concluded: “The evidence to date does not support a policy to prohibit vaping in public and such policies could have signifcant unintended connsequences by sustaining the use of smoked tobacco.”

Is it safe to take my vape on a plane?

You must check with the airline you are flying with, there are no laws against carrying vaping products on planes, however the airline may have a policy against it.

Is it legal to vape indoors? Are vapes affected by the UK smoking ban?

Due to vapes not producing any combustion, vapes are not affected by the UK smoking ban. However, it is down to building/property owners whether they permit the use of vapes, therefore please check upon usage.

Is vaping in the UK regulated?

Yes. Vaping in the UK is heavily regulated under the Tobacco and Related Products Regulations 2016, these regulations impose legal requirements on companies to test devices and liquids and to report the results back to authorities.

What are the different types of vape devices?

The different vaping devices:

  • Pods – These devices include both pre-filled and refillable designs that offer flexibility for the user. They usually include a small, rechargeable vape device with separate e-liquid ‘pods’, or containers. Pods are ideal if you want to switch flavurs easily as they come with interchangeable containers of e-liquid or nic salt rather than a single tank/reservoir.
  • Box Mods – Larger vape devices with powerful battteries. Generally recommended for experienced vapers, they offer the ability to personalise your vaping experience by changing resistance, wattage and temperature.
  • Vape Pens – Usually small, slim devices that heat e-liquids into vapour. Considered to be designed for simplicity and convenience. Vape pens sometimes include vape pods or e-cigs as there are many different names for similar devices.
  • Disposable Vapes – Pre-built devices that contain e-liquid, a coil, cotton and a small battery packaged into single and small device. They are ready for use as soon as you unpack them and are incredibly simple to use. They usually come in with 10mg or 20mg of nicotine.

What is sub-ohm vaping?

Sub-ohm vaping refers to when you are vaping with a coil that has a resistance below 1.0ohm. The less ohm a coil has, the more vapour and flavour it will produce.

What is a coil?

Vape coils are one of the most important components in any vape device. Coils are responsible for heating up the e-liquid in your device so it can turn into vapour.

The coil is a wire that is wrapped in a spiral shape around your device’s wicking material whilst its being held in place by an atomiser head.

How often do I need to replace my coils?

It is recommended that you replace your coils roughly every 1-4 weeks depending on usage, however if the e-liquid discolours or if the tank you’re using tastes burnt then that is also a sign that your coil needs to be replaced.

What is the difference between "Direct to Lung" and "Mouth to Lung" vaping?

Due to new vaping technology being released in the past few years, these two terms have gained popularity. As a beginner, knowing the difference between the two will aid you in making an informed choice about which vape device is the best suited for you.

  • ‘Mouth to Lung’ (MTL) – this involves you inhaling the vapour and collecting it within your mouth before breathing it fully into your lungs, similar to a cigarette. The coils used for this style used provides a tigh draw and are reommended to new vapers to start off with.
  • ‘Direct to Lung’ (DTL) – Most similar to breathing normally. These devices are newer and have more advanced setups while their coils provide a looser draw which requires the use of your lungs to directly inhale.

Why does my vape taste like its burning and how do I fix it?

There can be a few reasons as to why your vape might taste like its burnt, can be one of the following:

  1. Didn’t prime your coils (or didn’t prime them enough): Priming your coils is essential to the vaping process especially with brand new device, This can be done by putting the E-liquid into your device and allowing it to sit for a duration of fifteen minutes.
  2. Your tank is consistently too empty: Inside your vape, you can see little ports lining on the side of your coil head. This is designed to allow your coil wick to fuly prime and extend the life of your mod. However, frequently letting the level of your E-liquid drop too low can cause your wick to dry out and burn. This can drastically reduce the life of your entire coil set, therefore it is better off keeping your tank full and avoiding letting it drop below the ports if at all possible.
  3. Your wattage is too high: If you own a more advanced vape device, you will notice numbers on the screen panel followed by a ‘W’. This is your wattage. Wattage is adjustable in pricier vapes so you can tailor their vapour to the exact taste and preferences. Consistently setting this too high can cause your coils to burn out quicker and result in the burnt taste.

These are just a few of the common reasons as to why your vape taste like its burning. If you have done any of these it does not mean that your vape device and coil is burnt beyond repair. This can be fixed by replacing your coils yourself or coming down to your nearest Cloud57 to have one of our team members to help you do just that. Maintenance of the coils and tanks is also key to extending the life of your coils to avoid it happening again.

Why is my tank spitting and gurgling?

Your tank may be making spitting and/or gurgling noises for a few reasons, here’s to name a few:

  1. Your coil might need to be replaced – Inside coils there is a filler (usually a cotton/polyester blend) that over time wears down. The filler is how the e-liquid is how your e-liquid is delivered to your heating element, so when it starts to wear out, this causes inconsistent hits, especially ‘too wet’ hits caused by too much e-lliquid getting to your heating element.
  2. Your wattage/voltage is too high – When your coils overheats, the e-liquid will not be able to vaporize however some of it will boil which can cause it to sputter and pop. We suggest that when you use your vape to start a at a low wattage/voltage, and then slowly increase the voltage/wattage until you find the perfect settings.
  3. Coil is flooded – Sometimes your coil can get too much e-liquid inside. This can happen in situations such as your tank was sitting with e-liquid in it unused for a time, your coil was hot (e.g. left in a car or in the sun). To solve this, you just need to remove your coil from the tank and blow through your tank and vape your coil until it starts to get dry tasting. Once your airflow passageway is cleaned out, you can add more e-liquid and your vape should be good to go.
  4. Coil is brand new – Coils can take up to 1 tank to ‘break in’ causing it to gurgling and spitting for a short amount of time.
  5. Voltage is too low – This causes more gurgling than spitting, as vapes do gurgle when the coil is flooded. If you are not vaporizing enough e-liquid off of your heating element, your coil will flood causing a gurgling of e-liquid as you take a draw.

Why is my tank leaking?

Leaking can be caused by the cotton and coil flooding with too much e-liquid. A way to solve this is to wipe away and/or remove the excess liquid and then to turn the wattage up by 5-10 watts for a few puffs to heat the excess into vapour, then you’ll need to turn it down again. If this does not solve the issue, then you might need to change the coil because the cotton within the coil can deteriorate and soak less e-liquid.

Is it safe to charge your device overnight?

It is advised to charge your vape batteries while you are awake and they are in sight. If you have a power surge in your house you want to be able to act quickly to avoid the battery causing damage to your property or person.

What is e-liquid?

E-liquid, e-juice or vape juice is liquid used in all vapes and is made up of four main components:

  1. Propylene glycol (pg)
  2. Vegetable glycerin (vg)
  3. Nicotine
  4. In some cases, flavourings.

The pg and vg  parts are the carriers of the flavours and nicotine, they both have different properties. In most vape juices they are combined. The liquid in the vape tank or pod is heated which causes the liquid to vapourise, this is what you inhale when you vape.

Can e-liquids expire?

Yes. Make sure to check the expiry date that is on the bottle that your e-liquid has come in. Most e-liquids tend to have a long shelf life between 12-24 months.

Which nicotine strength should I go for?

If you’re looking to start vaping to replace smoking tobacco, observe your smoking habits currently and take it from there. The strength you use is personal to you although starting off with a stronger liquid might make that switch from cigarettes to vaping.

Once you have found the right e-liquid, then you can gradually reduce the nicotine content over time. If you would like to start off with a lower strength then you can vape until you’re satisfied instead of having strong hits.

Please use the information below as a guide  when choosing your ideal nicotine strength:

  • 1-5 cigarettes a day = 6mg or 0.6%
  • 5-10 cigarettes a day = 10mg or 1.0%
  • 15-20 cigarettes a day = 14mg or 1.4%
  • 20+ cigarettes a day = 18mg or 1.8%

It’s also important to note that your vape device has a direct bearing on what strength e-liquid you should choose.

What are nicotine salts?

Nicotine salts e-liquids has recently been introduced in the UK after gaining immense popularity in the USA. They serve as an alternative to Freebase nicotine. Nic salt e-liquids are derived from the natural nicotine salts found in the tobacco plant instead of extracting them and using ammonia to increase the pH level.

Nicotine salts provide a smoother throat hit, while also satisfying nicotine cravings in less than 10 seconds. They tend to have a higher nicotine concentration in lower VG/PG mixes to perfectly compliment stealth devices and pod systems.

What flavour e-liquid should I use?

This is all up to personal preference. Some people will always stick to tobacco flavours so they can have a similar taste to smoking cigarettes. Others may go for some exotic fruit and drink flavours. You can take a look at our extensive flavour ranges at your nearest Cloud57 store and our team are always happy to recommend flavours.

What is Propylene Glycol (PG) and Vegetable Glycerine (VG)?

Through your vape research, you may have heard Propylene Glycol (PG) and Vegetable Glycerine (VG) being named in a few contexts. Here’s what they mean:

Propylene Glycol (PG): Used to carry flavour in food products, as an ingredient in food colouring and acts as an additive in certain medicines. PG provides the throat hit sensation that vapers crave when taking a hit. It is not toxic and proven to be safe for use by humans.

Vegetable Glycerine (VG): It is a sweet and vegeteable based liquid. VG provides the vapour production which simulates smoke and is thicker than PG. VG is also not toxic and proven to be safe for consumption by humans. The more VG content in an e-liquid, the smoother it will be to vape and the bigger the cloud production will be.